Storage Customer Service Representative
Core
Support facility operations and assist customers with storage unit rentals, equipment inspection, and dispatch.
Role type
Customer Service Representative (Storage Facility)
Builds
Rental contracts and customer support for storage units
Domain
Logistics / Self-storage
Deliverable
product features
Required skills
Customer service, phone inquiry handling, rental agreement explanation, property cleanup, minor repairs, equipment inspection, driving
Preferred skills
Weekend availability, holiday availability
Technologies
Dispatch technology
Responsibilities
Answer phone inquiries, show storage units, prepare rental contracts, perform property cleanup and minor repairs, ensure vacant units are ready for customers, support site manager with facility operations
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