Customer Service Representative
Core
Front-line support role assisting customers with U-Haul rentals, equipment inspection, and maintenance at retail centers.
Role type
Customer Service Representative (Retail Operations)
Builds
Rental equipment fleet (trucks, trailers, accessories) for individual consumers and businesses
Domain
Logistics & Rental Services
Deliverable
product features
Required skills
Customer assistance, equipment inspection, inventory management, invoice preparation, hitch installation, trailer wiring, propane filling, forklift operation, driving
Preferred skills
None stated
Technologies
U-Scan smartphone technology
Responsibilities
Assist customers with U-Haul products and services, move and hook up trucks and trailers, clean and inspect equipment, answer customer questions, prepare rental invoices, accept returned equipment, install hitches and trailer wiring, fill propane, drive a forklift
Seniority
Entry-level, hands-on IC
