Customer Service Representative
Core
Assist customers with U-Haul rentals, inspect and maintain equipment, and dispatch vehicles using U-Scan technology.
Role type
Customer Service Representative (Equipment Rental & Maintenance)
Builds
Rental fleet availability and customer support for U-Haul products
Domain
Logistics / Equipment Rental
Deliverable
product features | client delivery
Required skills
Customer service, equipment inspection, inventory management, U-Scan technology usage, physical labor (moving 50+ lbs), forklift operation, hitch installation, propane filling, invoicing
Preferred skills
Valid driver's license with good driving record, willingness to learn on-the-job certifications
Technologies
U-Scan smartphone-based system
Responsibilities
Assist customers inside and outside the center, move and hook up trucks/trailers, clean and inspect equipment, answer customer questions, prepare rental invoices, install hitches and wiring, fill propane, drive a forklift
Seniority
Entry-level, hands-on IC