Customer Service
Core
Frontline retail associate providing in-store customer service, handling financial transactions, mailing services, and general store assistance.
Role type
Entry-level retail customer service associate
Builds
In-store customer transactions and services
Domain
Retail / General Merchandise
Deliverable
product features
Required skills
Cash handling, arithmetic calculations, customer greeting, mail processing, license sales, telephone communication, basic problem solving
Preferred skills
Prior retail or customer service experience, ability to work in a fast-paced environment
Responsibilities
Greet customers and process various transactions including checks, money orders, and lottery tickets; Weigh and process mail; Sell hunting/fishing licenses and dry cleaning services; Maintain clean work areas and follow store policies
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