Assistant General Manager
Core
Supports the General Manager in overseeing store merchandising, operations, inventory control, and financial efficiency to ensure a high-quality customer experience.
Role type
Assistant General Manager (Store Operations)
Builds
Retail store operations and customer service experience
Domain
Retail / Big-box retail
Deliverable
product features
Required skills
Store operations management, inventory control, financial reporting, team supervision, customer service, scheduling, loss prevention, planogram maintenance, payroll oversight, data analysis
Preferred skills
Servant leadership, problem-solving, interpersonal communication, PC proficiency, POS and inventory system usage
Responsibilities
Open and close the store; supervise Receiving, Customer Service, Maintenance, and Sales departments; manage staffing, training, and performance appraisals; implement marketing and visual merchandising initiatives; audit financial reports and control cash management; analyze business analytics to drive operational goals; handle hiring, discipline, and conflict resolution; maintain store safety and cleanliness.
Seniority
Mid-level management