Customer Service
Core
Handle a wide variety of in-store transactions including mailing packages, cashing checks, selling licenses, and processing money orders to make customers feel welcomed and valued.
Role type
hourly customer service associate (retail)
Builds
in-store customer service transactions
Domain
retail
Deliverable
product features
Required skills
arithmetic calculations, problem solving, data organization, clear communication, professional direction
Preferred skills
customer service passion, willingness to learn, teamwork
Responsibilities
greet customers and process transactions, weigh and mail packages, sell money orders and licenses, cash checks, process refunds, answer telephone, maintain clean work area, assist at registers
Seniority
entry-level, hands-on IC
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