Customer Engineer
Core
Field Service Engineer serving as direct liaison to install, maintain, and upgrade semiconductor and display manufacturing equipment.
Role type
Field Service Engineer (Hardware/Mechanical)
Builds
Semiconductor chips and advanced displays
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
preventative maintenance, corrective maintenance, diagnostic techniques, circuit diagram reading, safety procedures compliance, physical stamina, clean room protocols
Preferred skills
digital analytics for troubleshooting, knowledge management systems usage, escalation plan execution, cost reduction projects
Technologies
electrical systems, vacuum systems, mechanical systems, plasma systems, hydraulic systems, gas systems, test equipment
Responsibilities
Perform standard service activities and preventative maintenance; diagnose and resolve recurring technical problems; coordinate support plans with customer management; execute escalation plans for fab issues; ensure operational quality of system equipment.
Seniority
Individual Contributor, mid-level