Assoc Engineer Quality
Core
Investigate customer and sales force complaints, coordinate product rework/inspections, and drive corrective actions to prevent recurrence.
Role type
Associate Engineer Quality
Builds
Corrective action reports and product documentation (Device Master Records)
Domain
Medical device manufacturing / Quality Assurance
Deliverable
client delivery
Required skills
complaint investigation, root cause analysis, corrective action planning, regulatory compliance, inspection procedures, MS Office Suite
Preferred skills
none stated
Technologies
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Responsibilities
Investigate and close customer/sales complaints; issue replacements or credits; run complaint trend reports; coordinate stock checks and product rework; initiate and follow up on manufacturing/supplier corrective action reports; inspect new products or products from new vendors; create and maintain inspection procedures and product documentation.
Seniority
Entry to Mid-level, hands-on IC