Manager, Security Services, Global Workplace Services, Workplace and Retail Security
Core
Strategic physical security expert ensuring safety and compliance for Capital One's 300+ US retail locations.
Role type
Manager, Physical Security
Builds
Secure retail environments and incident response protocols for the Retail Line of Business
Domain
Banking / Retail Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
physical security risk management, multi-site security operations, law enforcement operations, security incident management, stakeholder partnership, security project management, security training development, contract guard resource management, security trend analysis, crisis management, law enforcement liaison
Preferred skills
CPP or PSP certification, tabletop exercise execution, project management, security technology systems (access control, alarms, CCTV)
Responsibilities
Design and execute controls to ensure compliance with physical security requirements and regulations like the Bank Protection Act; Proactively identify and mitigate physical and safety risks; Quickly respond to and manage security incidents; Deploy and manage contract guard resources; Review and analyze data to assess security trends and develop risk mitigation strategies; Partner with law enforcement and industry professionals; Deliver training programs to educate associates on security best practices; Manage escalated and crisis situations; Create proactive plans to secure senior management alignment for safety initiatives.
Seniority
Manager, strategic leadership
