Senior Manager, Product Management - Correspondence Platform
Core
Own the complete product lifecycle for a new enterprise correspondence platform, driving modernization of real-time correspondence (letters, disclosures, statements) integrated with messaging destinations.
Role type
Senior Manager, Product Management
Builds
Enterprise-wide destination platform for critical customer communications with capabilities including paper fallback, self-healing controls, and dynamic composition.
Domain
Financial Services / Correspondence & Communications
Deliverable
product features
Required skills
Product lifecycle management, stakeholder leadership, cross-functional collaboration, enterprise platform strategy, customer needs analysis, product innovation
Preferred skills
Consumer-facing digital product strategy, business strategy translation
Responsibilities
Drive modernization of the outbound correspondence platform, collaborate with Technology, Supply Chain, and Servicing Strategy teams, onboard/offboard customer communications, translate internal and external customer needs into innovative capabilities.
Seniority
Senior, hands-on leadership