Full Time Branch Ambassador - DC Cluster
Core
You are the face of a community hub, blending high-volume cash transaction processing with digital banking education and hospitality to help clients achieve financial goals.
Role type
Front-line retail banking associate
Builds
Community banking experience and client trust
Domain
Banking / Retail Finance
Required skills
Cash handling, regulatory compliance (BSA/AML), digital tool education, customer service, problem anticipation
Preferred skills
Associate's degree, G-Suite proficiency, 2+ years retail experience
Technologies
Mobile banking apps, Remote deposit capture, Contactless payment systems, G-Suite
Responsibilities
Process high-volume cash transactions with 100% accuracy, Educate clients on digital banking tools, Greet customers and ensure a welcoming environment, Identify client needs and recommend banking solutions, Support surrounding branches within a 50-mile radius, Adapt to flexible schedules including weekends
Seniority
Entry-level to Mid-level, hands-on IC