Director, Product Management, Servicer Integration
Core
Lead the Servicer Integration team within the Personal Loans business to transform servicing integration requirements into reality, partnering with cross-functional domain owners, vendors, and engineering teams.
Role type
Director, Product Management (Servicer Integration)
Builds
Operational excellence and successful conversion of large-scale system migrations and vendor integrations for personal loans servicing.
Domain
Financial Services / Personal Loans / Servicing Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product Management, large-scale system migrations, vendor integration, complex servicing operations, project management methodology, cross-functional partnership, stakeholder influence, operational validation/cutover, back-office process design, audit-readiness
Preferred skills
Translating business strategy into consumer-facing digital products
Responsibilities
Drive all phases of the integration lifecycle (feasibility, business rule definition, requirements, process design, validation/cutover), apply project management methodology to workstreams, partner with Product/Process/Technology/Risk/Legal/Compliance teams, influence technical and non-technical stakeholders, create transparency on integration status and risks
Seniority
Director, strategic leadership & team mentorship
