Senior Associate, Product Management - Servicing
Core
Drive strategy, deployment, and continuous improvement of intelligent capabilities within the Card Servicing Intelligence portfolio, translating vision into action for automated, end-to-end servicing.
Role type
Senior Associate Product Manager (Applied AI/GenAI)
Builds
Automated, end-to-end card servicing platforms and intelligent capabilities
Domain
Financial Services / Card Servicing / Applied AI
Deliverable
product features
Required skills
Roadmap ownership, strategic narrative crafting, agile delivery, hypothesis-driven assessment, feature breakdown, cross-functional collaboration, technology trend analysis
Preferred skills
Computer science or engineering background, core product platform experience, consumer-facing digital product translation, product owner experience in agile environments
Technologies
GenAI, NLP models, data orchestration tools
Responsibilities
Own the product roadmap, craft strategic narratives for leadership, collaborate with data science and tech partners to execute features, break down business epics into user stories, prioritize feature development, conduct research to define future feature design
Seniority
Early-career Senior Associate, hands-on IC