Customer Service Representative
Core
Assist customers with U-Haul rentals, inspect and maintain equipment, and dispatch vehicles using smartphone technology.
Role type
Customer Service Representative (Equipment Rental & Maintenance)
Builds
Rental fleet availability and customer satisfaction for U-Haul
Domain
Logistics & Equipment Rental
Deliverable
product features
Required skills
Customer service, equipment inspection, inventory management, smartphone-based dispatch, physical labor, forklift operation, hitch installation, propane filling, driving
Preferred skills
Valid driver's license with good record, high school diploma
Technologies
U-Scan smartphone technology, forklift, propane equipment
Responsibilities
Assist customers inside and outside a U-Haul center with products and services, Move and hook up U-Haul trucks and trailers, Clean and inspect equipment on the lot including checking fluid levels, Prepare rental invoices and accept equipment returned from rental, Install hitches and trailer wiring, Fill propane