Senior Manager, Product Manager-Small Business Bank Associate Servicing
Core
Designing and delivering digital product solutions and AI tools to empower servicing associates in the Small Business Bank, enabling them to better care for millions of business customers.
Role type
Senior Manager, Product Management
Builds
Digital product features and AI-driven servicing tools for the Small Business Bank
Domain
Banking / Fintech / Small Business Services
Deliverable
product features
Required skills
Product management, quantitative analysis, cross-functional leadership, technology strategy, customer experience design, problem solving
Preferred skills
Translating business strategy into consumer-facing digital products
Technologies
AI tools, predictive modeling
Responsibilities
Reimagining product solutions based on customer needs, collaborating with tech and operations teams, driving execution excellence, mitigating product risks, leading cross-functional alignment
Seniority
Senior, hands-on IC with strategic oversight