Product Design Director (Individual Contributor), Customer Acquisitions and Management
Core
Lead design execution and strategy for high-impact customer acquisition and management products, elevating craft excellence across interaction, visual, and service design.
Role type
Senior IC Product Design Director
Builds
Revenue-driving digital and physical customer experiences for Capital One
Domain
Financial Services / Product Design
Deliverable
product features
Required skills
Product design leadership, Interaction design, Visual design, Service design, Design strategy, Stakeholder management, Design systems, Prototyping, Business case development, Figma
Preferred skills
10+ years product design experience, Complex project leadership, Cross-functional strategy alignment, Web/mobile technology navigation, Business value grounding
Technologies
Figma, Web platforms, Mobile platforms
Responsibilities
Define and drive design strategy aligned with business objectives, Mentor junior designers across various disciplines, Collaborate with research and product leadership to solve complex problems, Optimize design tools and frameworks, Present strategic insights to senior stakeholders
Seniority
Director, Senior IC