Product Design Director, Acquisitions, Core Card Experiences,
Core
Lead the Acquisitions Design Team to define and drive design strategy for Capital One's core card experiences, focusing on the customer acquisition journey from first contact to long-term relationship.
Role type
Director of Product Design (Acquisitions)
Builds
Digital and physical customer experiences for credit card acquisition and onboarding
Domain
Financial Services / Banking / Card Experiences
Deliverable
product features
Required skills
Product design leadership, cross-functional collaboration, business strategy alignment, user research integration, design system oversight, stakeholder management, team building, technical proficiency, prototyping
Preferred skills
Service design, design strategy, content design, UX/UI leadership, OKR/roadmap shaping, interdisciplinary team management, business case development, Figma expertise
Technologies
Figma, web platforms, mobile platforms, design systems
Responsibilities
Lead a cross-disciplinary design team, define and drive design strategy for acquisitions, collaborate with research and product leadership, oversee design artifacts (journey maps, prototypes), optimize design tools and frameworks, present strategic insights to senior stakeholders
Seniority
Director, strategic leadership & team management