Senior Developer (Support Lead), Applications Development
Core
Managing day-to-day technical aspects of software maintenance and support for large Salesforce instances (Sales, Service, and Commerce Cloud) while leading a support pod to handle production issues and enhancements.
Role type
Senior Salesforce Platform Support Developer
Builds
Salesforce solutions integrating Sales, Service, Marketing, and Consumer Goods clouds
Domain
Enterprise Software / CRM (Salesforce)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Apex, Lightning Web Components (LWC), Flow Automation, REST/SOAP APIs, Data Migration, Unit Testing, Agile Scrum
Preferred skills
Salesforce Architecture, Solution Design, Technical Architecture
Technologies
Salesforce, Apex, Visualforce, LWC, Flow, Data Loader, REST, SOAP, OAuth
Responsibilities
Triage and resolve production support tickets, design and build multi-cloud Salesforce solutions, automate business processes, integrate Salesforce with external systems, mentor junior developers, perform code reviews and ensure test coverage
Seniority
Senior, hands-on IC with mentorship responsibilities