Associate, Process Management - Controls and Governance
Core
Establish and maintain governance frameworks for Customer, Multilingual, and Digital Accessibility programs to ensure enterprise-wide compliance and risk mitigation.
Role type
Associate Process Manager (Controls and Governance)
Builds
Documented and tested controls within the Control Management System
Domain
Financial Services / Risk Management / Accessibility Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Control testing, Process management, Project management, Risk mitigation, Control design, Gap analysis, Test plan creation, Root cause analysis, Metrics design, Stakeholder communication
Preferred skills
Business Process Management (BPM), Jira, Workboard, Control Management System, GRC platforms, Google Suite
Technologies
Control Management System, Jira, Workboard, Google Slides, Google Sheets
Responsibilities
Define strategic approach to risk mitigation via documented controls; Map shared control coverage and ensure applicability; Identify and develop controls for new initiatives; Create and maintain test plans for control activities; Execute control execution testing to identify gaps; Support risk and control assessments and audit engagements; Design metrics to measure process efficiency; Remediate control failures and ineffective ratings.
Seniority
Associate, hands-on IC