Senior Director, Product Design, Small Business Bank
Core
Lead the Small Business Bank Design team to deliver banking solutions and experiences helping small businesses run with confidence.
Role type
Senior Director, Product Design (Leadership)
Builds
Digital and physical banking experiences for small and medium-sized business customers
Domain
Banking / Fintech
Deliverable
product features
Required skills
Product design leadership, Service design, Design strategy, Cross-functional collaboration, Executive stakeholder management, Business case development, Design systems expertise, AI design patterns, Prototyping tools (Figma)
Preferred skills
Managing managers, UX/UI strategy, Content design, Interdisciplinary team management, Business value grounding
Technologies
Figma, Web platforms, Mobile platforms, AI tooling
Responsibilities
Lead a cross-disciplinary team of design leaders and designers, Identify and advocate for high-leverage opportunities with executive stakeholders, Envision and deliver experiences across web, mobile, sales, and servicing channels, Inform B2B experiences across Capital One by activating insights and features, Collaborate with research, product, and technology leadership to drive experience excellence