Senior Business Analyst - Enterprise Arbitration, Enterprise Consumer Product
Core
Senior Business Analyst supporting Enterprise Arbitration by optimizing inbound channels (EASE, Email, Site) to deliver optimal messages, drive customer experiences, and manage credit risk for lending products.
Role type
Senior Business Analyst (Arbitration & Modeling)
Builds
Marketing and servicing optimization frameworks, credit risk models, and new product/pricing strategies for enterprise and retail lending.
Domain
Financial Services / Credit Risk / Marketing Analytics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Strategic analysis, quantitative modeling, credit risk assessment, hypothesis testing, SQL querying, stakeholder communication, operational feasibility assessment
Preferred skills
Statistical model building, market research, consulting experience, MBA or Master's in quantitative field
Technologies
SQL, EASE, Email platforms, Site optimization tools
Responsibilities
Evaluate model improvements and develop roadmaps; support direct-to-consumer and retail marketing strategies; connect consumer credit trends to historical behavior; test hypotheses using rigorous monitoring; lead implementation of operational improvements; advise Lines of Business on operational impacts.
Seniority
Senior, hands-on IC
