IT Business Analyst
Core
Cross-functional liaison defining system scope, objectives, and requirements for DevOps, DAT, and security/compliance teams.
Role type
IT Business Analyst
Builds
Moderately complex information systems supporting technical teams
Domain
Financial services / Student loan servicing / IT Operations
Required skills
Requirements documentation, process analysis, SQL, diagramming tools, test management platforms
Preferred skills
Jira/Confluence workflow systems, vulnerability/compliance tooling
Responsibilities
Define and document requirements, objectives, and success metrics; Analyze current processes and translate business needs into actionable solutions; Partner with teams to refine backlog and prioritize work; Facilitate communication and alignment among stakeholders; Resolve support issues and drive process improvements
Seniority
Mid-level, hands-on IC