Technical Program Manager - NFS
Core
Delivery and coordination lead for the Data Solutions and Engineering team, managing intake, prioritization, and communication flow between the team and stakeholders.
Role type
Senior Technical Program Manager (Data Solutions)
Builds
Data workstreams, analytics solutions, and engineering deliverables for Nelnet's data and engineering teams.
Domain
Financial services / Data analytics / Software engineering
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical program management, team leadership, stakeholder management, JIRA administration, Confluence documentation, SQL, data warehousing concepts, roadmap management, process improvement
Preferred skills
PMI or CSM certification, experience in financial services/lending/loan servicing, prior team management experience
Technologies
JIRA, Confluence, SQL
Responsibilities
Own team intake and triage incoming work; lead and coach a small team of analysts; translate business requests into actionable engineering work items; maintain team roadmap and delivery calendar; facilitate daily stand-ups and recurring ceremonies; serve as primary communication channel to stakeholders; manage documentation and knowledge standards; track and report delivery metrics.
Seniority
Senior, hands-on IC with team leadership
