Manager TAG and Encompass SRE
Core
Lead a global team of Site Reliability Engineers to drive reliability practices, automate operations, and manage incidents for WEX's complex payment systems.
Role type
Mid-level SRE Manager (hands-on IC with people leadership)
Builds
Resilient, observable, and efficient systems for B2B payments and financial services
Domain
Fintech / Payments / Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Team leadership and mentorship, Incident response and on-call management, Automation and scripting (Python, Bash, Go), Monitoring and logging (Grafana, ELK, Splunk, Prometheus), Container orchestration (Docker, Kubernetes), CI/CD pipelines
Preferred skills
Cloud platforms (AWS, Azure, GCP), Infrastructure as Code (Terraform, Ansible), AI-based solutions, Performance bottleneck resolution, Compliance frameworks (PCI-DSS, SOX)
Technologies
Python, Bash, Go, Grafana, ELK, Splunk, Prometheus, Docker, Kubernetes, Terraform, Ansible, AWS, Azure, GCP
Responsibilities
Lead and mentor a globally diverse SRE team, Monitor system health and availability, Develop automation tools for provisioning and alerting, Participate in on-call rotations, Collaborate on reliability-focused features, Improve observability and logging
Seniority
Mid-level, hands-on IC with people management