Software Engineering Manager - Site Reliability Center
Core
Lead a global 24x7 Site Reliability Engineering team to ensure the reliability, scalability, and operational excellence of mission-critical platforms powering PNC's digital experiences.
Role type
Senior IC manager (SRE)
Builds
Stable, reliable, and secure distributed systems for a financial services customer
Domain
Financial services / Site Reliability Engineering / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering, incident management, root cause analysis, change management, automation, observability, team leadership, capacity planning, disaster recovery
Preferred skills
OCP, MongoDB, Cassandra, Elasticsearch, Redis, MQ, Kafka
Technologies
Dynatrace, BigPanda, Logscale, Linux, Windows, Oracle, SQL, OCP
Responsibilities
Manage and develop SRE teams; lead incident response and post-incident analysis; drive automation and operational efficiency; oversee change management and release execution; advance monitoring and observability frameworks; ensure high availability and disaster recovery; lead global 24x7 operations.
Seniority
Senior, hands-on IC with management responsibilities