Infra Configuration Consultant - Digital Employee Experience Team
Core
Design, develop, and maintain automation scripts to proactively identify and solve end-user technology problems, reducing incidents and improving productivity for PNC employees.
Role type
Infrastructure Configuration Consultant (Automation & Device Management)
Builds
Automated scripts and configurations for Windows clients, Microsoft 365, and device management platforms.
Domain
Enterprise IT Infrastructure, Endpoint Management, Automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PowerShell scripting, SQL querying, Microsoft Configuration Manager (SCCM), Microsoft Intune, Microsoft 365 administration, Windows client troubleshooting, API integration concepts, ITIL processes, ServiceNow usage, Zscaler configuration
Preferred skills
Desktop engineering experience, automation concepts, modern workplace technologies, ServiceNow or similar ITSM tools, data presentation tools (Power BI, Tableau)
Technologies
1E Platform (TeamViewer), SQL, PowerShell, SCCM, Intune, M365, ServiceNow, Zscaler, Power BI, Tableau
Responsibilities
Design and maintain automation scripts using SQL, PowerShell, and 1E SCALE; Support Microsoft Configuration Manager and Intune for device management; Administer Microsoft 365 services; Perform SQL queries and assist with reporting; Apply API integration concepts for automation; Provide support for Windows client infrastructure; Participate in ITIL-based incident and change management; Assist with security-related tasks including Zscaler configuration.
Seniority
Mid-level, hands-on IC