Senior Director – Observability | SRE
Core
Strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem by overseeing Observability, Site Reliability Engineering (SRE), and Live Sight Insights.
Role type
Senior Director, SRE & Observability Strategy
Builds
Enterprise technology ecosystem powering digital and in-store experiences for Gap Inc.
Domain
Retail technology, Cloud Operations, SRE
Deliverable
production ML models | infrastructure | dashboards & analysis
Required skills
Strategic leadership, SRE principles, ITIL frameworks, Cloud operations, Automation, Service management, Chaos testing, Capacity planning, Predictive analytics, Team building
Preferred skills
Executive presence, Organizational alignment, Data-driven decision making
Technologies
Unified Observability platforms, Live Sight Insights, Mission Control, Cloud infrastructure
Responsibilities
Define and execute enterprise Observability and SRE strategy, Lead SRE practices driving automation and self-healing, Oversee real-time system monitoring across ecommerce and fulfillment, Build and develop a high-performing global Observability and SRE team, Partner with cross-functional teams to integrate reliability objectives, Act as trusted advisor to executive leadership on reliability strategy.
Seniority
Senior Director, strategic leadership & mentorship