Assistant Store Manager
Core
Leads daily sales floor operations and production room activities at a Goodwill retail store to support the mission of ending unemployment.
Role type
Assistant Store Manager
Builds
Retail store operations, sales floor, and production room
Domain
Non-profit retail / Social impact
Deliverable
product features
Required skills
Retail operations management, People leadership, Financial management, Inventory control, Customer service, Training and development, Performance management, Budgeting
Preferred skills
Community partnership building, Change management, Strategic planning
Technologies
Microsoft Office Suite
Responsibilities
Develop and execute retail operations plans to meet financial goals; Monitor product levels and floor stock; Manage payroll and operating costs; Train and develop store team members; De-escalate customer situations; Ensure store cleanliness and brand compliance; Partner with community organizations; Act as key holder and backup to Store Manager; Process complex sales transactions; Travel to other locations for support and training; Transfer between stores as needed; Drive company culture change efforts.
Seniority
Mid-level, hands-on IC