Equipment Service Specialist I
Core
Provide on-site equipment support, maintenance, and training for electro-mechanical equipment in the electroplating/surface finishing industry to ensure machine availability and customer satisfaction.
Role type
Equipment Service Engineer (IC)
Builds
Electro-mechanical equipment uptime and chemistry performance
Domain
Manufacturing / Electroplating / Surface Finishing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
electro-mechanical engineering knowledge, equipment control processes, preventive maintenance planning, retrofit implementation, customer training, data analysis, report preparation, CRM software proficiency, Microsoft Office Suite
Preferred skills
electroplating or surface finishing industry experience
Responsibilities
Respond to machine breakdowns on-site, execute periodic preventive maintenance, implement equipment upgrades, train customer personnel, manage customer relationships and inquiries, conduct regular customer visits
Seniority
Mid-level, hands-on IC