IT Operations Engineer
Core
End-to-end operational support for Data & Analytics applications and platforms, ensuring resilient service delivery, SLA compliance, and 24x7 support for critical services.
Role type
Senior IT Operations Engineer (Data & Analytics)
Builds
Resilient Data & Analytics platforms and pipelines for Shell Energy Asia
Domain
Energy sector, Cloud Data Engineering, SRE
Required skills
SQL, Python, PySpark, Azure, Databricks, Azure Data Factory, Microsoft Power Platform, Terraform, Bicep, CI/CD, DevSecOps, Observability, Data Orchestration, Cost Optimization
Preferred skills
Automated testing, Performance testing, Infrastructure as Code, Git
Technologies
Azure, Databricks, Azure Data Factory, Microsoft Power Platform, Dynatrace, Azure Monitor, Log Analytics, Application Insights, Terraform, Bicep, SQL, Python, PySpark
Responsibilities
Own end-to-end operational support for Data & Analytics applications and platforms; Support and deliver change releases, upgrades, and cutovers; Strengthen the control environment across supported services through effective IT controls, security remediation, access governance, and audit compliance; Partner with Product DevOps teams to enhance service reliability, observability, and system performance; Drive continuous improvement and standardization of operational practices; Engage in project delivery to shape scope, define operational requirements, and secure robust Agree-to-Operate outcomes; Own financial oversight for supported applications and portfolios.
Seniority
Senior, hands-on IC