Director, User Services (Storytelling)
Core
Lead the User Services team to provide access to physical and digital collections, manage rights workflows, and develop strategies for a new research facility and Center for Human Histories and Cultures.
Role type
Director of User Services (Archives & Special Collections)
Builds
Access to historical documents, maps, oral histories, and media assets; new research facility; digital initiatives for the Center for Human Histories and Cultures.
Domain
Non-profit / Archives / Museum Studies / Special Collections
Deliverable
dashboards & analysis | product features | client delivery
Required skills
Reference service leadership, archival and museum practices, rights management, strategic planning, stakeholder management, data analysis, program management
Preferred skills
Library and Information Science, History, or Museum Studies degree; National Geographic history knowledge; experience with descendant community engagement
Technologies
Subscription databases, research tools, interlibrary loan systems, ebook procurement platforms
Responsibilities
Develop and oversee a reference and research program; manage collection registration and rights workflows; lead long-range planning for User Services; cultivate relationships with diverse communities for co-creation; oversee refurbishment and operation of a public reading room.
Seniority
Director, strategic leadership with direct reports