Document Administrator/Administrative Assistant

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About This Role

Dow has an exciting opportunity for a Document Administrator and Administrative Assistant in Deer Park, Texas.

This role provides general document administrative support for multiple departments' Document Management Systems (DMS).   They will also provide general administrative support to the NP2 department. This role will be a key part of the Site Administrator Network and will be required to serve as backup for document administrator and Administrative Assistant roles across the site.

Responsibilities

• Demonstrates ownership, initiative, and accountability while working independently and collaboratively to deliver high-quality results.
• Identifies opportunities to improve processes, systems, and team effectiveness through continuous improvement.
• Proactively resolves issues, removes obstacles, and communicates risks or concerns to affected stakeholders.
• Oversees digitization of multiple plant libraries including planning, implementation and maintenance of electronic DMS file shares and maintenance of any remaining hardcopy DMS library.
• Works on small and large DMS projects, configurations and provide status updates
• Communicates DMS updates to personnel via MOC
• Link documentation into WebEDMS, sets review dates and document ownership
• Works with ODMS Coordinator to ensure conformance of ODMS elements
• Element Focal Point for element 5.03.03 (Document and Records Management)
• Performs gap analysis for identified element of ODMS 5.03.03
• Close gaps from ODMS self-assessments
• Administers plant file share security and user access using File Share Manager (FSM).
• Maintains employee access to department file shares and document repositories.
• Coordinates document slotting and movement for created or modified documentation
• Works with ODMS Element / Section Owners in implementing and maintaining documents and records for each section.
• Provide training, training materials/resources and coaching on the DMS to Section Owners and Users.
• Conducts DMS Checklists, participates in audits, as appropriate
• Under limited direction, ensures communications flow properly utilizing knowledge of business / function’s organization structure and overall Dow processes.
• Helps troubleshoot issues and serves as a point person for questions or guidance. May act as department focal point with external vendors, service providers, etc.
• Continuous improvement within work processes and systems.
• Maintaining and adding documents into SharePoint sites and Teams.
• Understands and responds to others’ concerns. Able to compile diverse opinions to help resolve issues.
• Alerts others who are affected by his/her work when or before problems arise. Serve as a helpful and positive presence in the workplace. 
• Relates project work with department/business objectives or strategy.
• Makes good decisions beyond specific area of expertise. Sets high standards of personal excellence and models these behaviors in work habits.
• Works independently with the software/IT tools. 
• Understands and utilizes integration of different business/functional systems.
• Provides a wide variety of secretarial/administrative support to leaders, employees, or groups in the organization, including receiving, screening and directing incoming calls, visitors, mail and email.
• Uses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Maintains files, records, calendars and diaries.
• Arranges business travel, coordinates internal meetings and event arrangements, and/or tracks expenses
• Monitors and tracks expenses against budgets and provides reports to cost center owner or budget manager
• Maintains internal file shares and team communication mechanisms
• May act as the department focal point with external vendors, contractors, or service providers
• Provides support for critical Production Data Analyzer activities

Required Qualifications

• A minimum of a High School diploma or equivalent is required.
• 3 or more years of experience in a professional business role, such as administrative assistant, project coordinator, event coordinator, project management, administrative role within the military, or similar type role.
• Previous experience with Microsoft Office applications (Word, Excel, PowerPoint and Outlook).
• Willing to work overtime (extra hours beyond your regular schedule) if required.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Experience with the following tools: SAP, Workday, Ariba, Concur, and File Share Manager.
• Experience with Document management and record retention is preferred.
• Experience with SharePoint, Document Properties Reporting, MS Teams, and File Share Management are preferred. 

Skills

• Document Management: Manages electronic and hardcopy document systems, including digitization, WebEDMS linking, and document lifecycle ownership.
• Project Coordination: Leads and supports DMS projects including planning, implementation, gap analysis, and audit readiness.
• Administrative Technology: Proficiency in Microsoft Office applications and administrative systems, including SharePoint, Ariba, Concur, Workday, and File Share Manager, to manage information, reporting, scheduling, and daily business operations.
• Confidentiality: Ability to handle sensitive information with discretion, professionalism, and sound judgment while maintaining privacy and organizational trust.
• Problem solving: Identifies gaps, troubleshoots issues, and improves processes to enhance efficiency.
• Initiative: Self-motivated ability to work independently, take ownership of responsibilities, and proactively identify and complete tasks with minimal supervision.
• Adaptability: Flexibility to adjust to changing priorities, deadlines, and business demands while maintaining productivity and a positive attitude.
• Interpersonal Skills: Ability to build effective relationships, value diverse perspectives, and communicate professionally with individuals across different backgrounds, personalities, and organizational levels.
• Teamwork: Commitment to collaborating with others, providing support when needed, and contributing to a positive and productive team environment.
• Resourcefulness: Ability to independently utilize available tools, systems, networks, and organizational resources to solve problems and accomplish objectives efficiently.
• Communication: Strong written and verbal communication skills with the ability to convey information clearly, professionally, and effectively to a variety of audiences.

Additional Notes

• No relocation assistance is available for this position.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.