Lead Logistics CX & Operations – CBL Specialist
Core
Validate Carrier Bills of Lading (CBL) against FCR/HBL and Shipping Instructions to ensure data integrity and zero discrepancies for ocean freight operations.
Role type
Logistics operations specialist (CBL validation)
Builds
Accurate shipping documentation and system updates for FinOps, Customs, and Destination teams
Domain
Logistics / Supply Chain / Ocean Freight
Required skills
Data validation, System data entry, SLA management, Issue escalation, Stakeholder coordination, Process standardization
Preferred skills
Power BI, Power Automate, Automated checking tools, Kaizen mindset
Technologies
SCM platforms, TMS systems, Carrier portals, MS Office (Excel, Outlook), Power BI, Power Automate
Responsibilities
Validate CBLs against FCR/HBL and Shipping Instructions; Execute timely data entry in SCM platforms; Monitor carrier cut-off schedules; Escalate critical operational roadblocks; Coordinate with Area CX, Ocean Carriers, and internal teams; Utilize digital tools to optimize productivity
Seniority
Junior to Mid-level, hands-on IC