Title Specialist I (Manheim)
Core
Process and re-assign vehicle titles, verify accuracy and state compliance, and resolve titling issues for vehicles sold at auction.
Role type
Title Specialist I
Builds
Valid vehicle titles for auction sales
Domain
Automotive auction operations
Deliverable
physical/clinical work
Required skills
Vehicle title verification, DMV regulations knowledge, fraud assessment, lien release confirmation, odometer reading verification, VIN verification, customer service, telephone handling, AS400 system usage, audit assistance, gate pass issuance, sale day balancing, consignment vehicle title tracking, safety procedure adherence
Preferred skills
Notary seals and stamps
Technologies
AS400
Responsibilities
Process and re-assign titles for vehicles sold by the auction; Examine vehicle title for accuracy and conformity to specified requirements; Determine negotiability of title document and assess for potential fraud; Resolve titling issues through interaction with customers, dealers and regulatory agencies; Maintain knowledge of current DMV laws and regulations; Receive and route telephone calls; Perform sale day transactions using the AS400; Run outstanding title reports and contact sellers; Issue gate passes for no-sale vehicles and purchases; Assist with sale day balancing activities; Run 15-day outstanding title report for consignment vehicles; Assist with title and check audits; Follow all safety and health procedures.
Seniority
Individual Contributor