Mobile Technician Manager
Core
Manage and lead a team of mobile fleet technicians to drive business performance, customer satisfaction, and revenue growth in a growing market.
Role type
Senior IC manager (people leader & operations)
Builds
Mobile fleet maintenance services for commercial vehicle fleets
Domain
Automotive fleet maintenance / Transportation services
Required skills
Team leadership, performance management, market expansion, budget management, safety compliance, cross-functional collaboration, recruitment, operational strategy, data analysis, stakeholder management
Preferred skills
Experience with fleet management software, entrepreneurial mindset, change management
Technologies
Workday, Salesforce, Kronos, Power BI, dispatching software
Responsibilities
Coach and mentor direct reports to drive people development and business performance; Establish a high-performance team culture; Monitor metrics and reports to drive continuous improvement; Lead onboarding and ramp-up of new technicians; Conduct safety audits and quality control inspections; Manage budget and cost control; Recruit and hire technicians; Partner with sales and client services to maximize revenue opportunities; Ensure compliance with DOT, safety, and regulatory standards.
Seniority
Manager, hands-on people leader