Account Operations Outside Specialist II (Manheim)
Core
Account Operations Specialist responsible for resolving client issues, coordinating vehicle reconditioning, and conducting physical vehicle inspections and audits at auction locations.
Role type
Individual Contributor Account Operations Specialist (Vehicle/Auction)
Builds
Client inventory movement, reconditioning service coordination, and vehicle condition reports for auction sales.
Domain
Automotive auction and vehicle reconditioning
Deliverable
physical/clinical work
Required skills
Vehicle reconditioning knowledge, auto body inspection, condition report auditing, client relationship management, safety compliance, Microsoft Office proficiency
Preferred skills
General auto body knowledge, experience with NAAA guidelines
Technologies
Microsoft Office, internal business platforms
Responsibilities
Resolve client issues regarding vehicle condition and discrepancies, coordinate sale vehicle run processes, examine vehicles in sales lineup to ensure quality standards, complete estimates for reconditioning services, conduct condition report and imaging audits, educate clients on auction processes and upsell services.
Seniority
Individual Contributor, 3+ years experience
