Account Operations Specialist II (Manheim)
Core
Account liaison coordinating SLAs and serving as the primary point of contact for auction vendors and clients to ensure vehicles are ready for sale and operations run smoothly.
Role type
Account Operations Specialist (Auction Services)
Builds
Vehicle sale lineups and auction operations for Cox Automotive dealers and clients
Domain
Automotive auction services and vehicle operations
Deliverable
product features
Required skills
Customer service, vehicle inspection, reconditioning coordination, stakeholder communication, Microsoft Office, safety compliance
Preferred skills
Vehicle reconditioning knowledge, auto body knowledge, multi-tasking, independent work, vehicle operation
Technologies
Microsoft Office (Outlook, Excel), internal business technology platforms
Responsibilities
Coordinate and execute account SLAs, review sales lineups and locate missing vehicles, monitor vehicle reconditioning processes, conduct condition report and imaging audits, educate clients on company products
Seniority
Individual Contributor, mid-level specialist
