Outside Service Coordinator (Manheim)
Core
Primary point of contact for resolving client issues and coordinating vehicle sale run processes in the automotive auction industry.
Role type
Individual contributor outside service coordinator
Builds
Client inventory movement and organization for vehicle auctions
Domain
Automotive / Auction operations
Deliverable
product features
Required skills
Client relationship management, vehicle condition inspection, reconditioning service coordination, condition report data analysis, safety compliance, Microsoft Office proficiency
Preferred skills
Vehicle reconditioning knowledge, auto body repair knowledge, ability to operate standard and automatic transmission vehicles
Responsibilities
Resolve client issues for complex and simple accounts, examine vehicles in sales lineup to ensure quality standards, coordinate and approve reconditioning services, conduct condition reports and imaging audits, educate clients on auction processes, coordinate sale vehicle run processes, ensure compliance with PII policies and safety procedures
Seniority
Individual Contributor, operational level
