Account Operations Outside Specialist II (Manheim)
Core
Account Operations Specialist responsible for resolving client issues, inspecting vehicles, coordinating reconditioning services, and managing inventory movement for auction clients.
Role type
Individual Contributor Account Operations Specialist
Builds
Vehicle inventory movement and reconditioning services for auction clients
Domain
Automotive auction and vehicle reconditioning
Deliverable
physical/clinical work
Required skills
vehicle inspection, condition reporting, reconditioning coordination, client relationship management, safety compliance, documentation management
Preferred skills
auto body knowledge, vehicle reconditioning experience
Technologies
Microsoft Office, internal business platforms
Responsibilities
Resolve client issues regarding vehicle condition and discrepancies, examine vehicles in sales lineup to ensure quality standards, coordinate and approve reconditioning services, conduct condition report and imaging audits, educate clients on auction processes, coordinate sale vehicle run processes, ensure compliance with safety and PII policies
Seniority
Individual Contributor, 3+ years experience
