Fleet Client Services Specialist II
Core
Managing the fleet maintenance transaction lifecycle from origination to repair completion, scheduling preventative maintenance, and coordinating with field technicians to ensure timely service for light, medium, and heavy-duty trucks.
Role type
Fleet Services Coordinator
Builds
On-site mobile maintenance and repair services for fleets nationwide
Domain
Automotive / Fleet Management / Trucking
Deliverable
client delivery
Required skills
Transaction lifecycle management, customer service, scheduling coordination, data entry, Excel proficiency, problem-solving
Preferred skills
Knowledge of the trucking industry, fleet maintenance experience, automotive/trucking experience
Responsibilities
Manage maintenance transactions from origination to repair completion, document customer contacts in fleet systems, obtain customer approval for repairs, schedule preventative maintenance, coordinate with field operations to assign technicians, encourage advance repair scheduling
Seniority
Individual Contributor, 3+ years experience