Veteran Education Benefits Assistant – VA Work Study
Core
Supports the School Certifying Official team in providing accurate and timely assistance to students using Veterans Education Benefits.
Role type
Veteran Education Benefits Assistant (Student Work Study)
Builds
Administrative support for VA Education Benefits administration
Domain
Higher Education / Veterans Services
Deliverable
client delivery
Required skills
Customer service, navigating VA.gov/eBenefits.gov, Microsoft Office Suite, processing VA correspondence, reporting student enrollments
Preferred skills
Understanding of Title 38 U.S.C. benefits, hybrid work communication
Responsibilities
Fields Veteran Education Benefits inquiries in person, by phone, and virtually; Assists with reporting student enrollments to the U.S. Department of Veterans Affairs; Process VA correspondence; Perform other duties as assigned to support on-campus Veteran Services