Technical Program Manager
Core
Leads complex infrastructure initiatives from planning through implementation and transition to operations, coordinating engineering, cybersecurity, networking, cloud, and vendor teams.
Role type
Senior Technical Program Manager (Infrastructure)
Builds
Enterprise infrastructure modernization, endpoint migrations, and operational readiness for global education technology platforms.
Domain
Education Technology / Enterprise Infrastructure
Required skills
Infrastructure program management, dependency management, cross-functional team leadership, vendor management, project planning, risk management, executive reporting, migration strategy
Preferred skills
Endpoint modernization experience, Microsoft Intune/Entra ID/Defender familiarity, ITSM/change management, PMP certification, Agile/Waterfall methodologies, Smartsheet/Jira proficiency
Technologies
Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Microsoft Defender, SCCM, Smartsheet, Jira
Responsibilities
Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure; Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies; Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers; Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms; Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition; Establish governance, project cadence, escalation paths, and go/no-go criteria; Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards; Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.
Seniority
Senior, hands-on IC