Dispatcher
Core
Schedule drivers for freight delivery and pickup, act as liaison between customers, drivers, and management, and plan routes.
Role type
Logistics dispatcher
Builds
FTL, LTL, brokerage, cross-border trucking, and sortation hub services
Domain
Global logistics and transportation
Required skills
Time management, knowledge of traffic laws, routing optimization, prioritization, multitasking, software proficiency, English literacy
Responsibilities
Schedule drivers for deliveries and pickups, communicate freight details and times to customers/vendors, plan predetermined routes, identify traffic issues and create corrective action plans, prepare dispatch documents, maintain records of calls and routes, monitor truck maintenance, log vendor complaints, answer phone calls