Documentation Specialist -ICM,CRVR & AV
Core
Handles daily documentation tasks for Client/Process IOPs, ensuring data quality and SLA compliance.
Role type
Documentation Specialist
Builds
Export/import documentation packages
Domain
Logistics / Supply Chain
Required skills
Data quality management, Process adherence, Stakeholder communication, Root cause analysis, Training delivery, SLA monitoring
Responsibilities
Prepare and submit export/import documentation, Perform root cause analyses for escalations, Train new hires on processes, Monitor data quality to meet SLAs