Supervisor, Operations
Core
Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockroom, warehouse, or yard.
Role type
Operations Supervisor (Warehouse)
Builds
End-to-end warehousing and distribution logistics solutions
Domain
Logistics / Supply Chain / Warehousing
Required skills
Staffing management, Schedule planning, Inventory accuracy management, Payroll management, Operational procedure development, KPI tracking, Conflict resolution, Safety compliance enforcement
Preferred skills
Spanish language proficiency
Technologies
WMS, Appointment scheduling systems, Payroll systems
Responsibilities
Review inbound appointment logs and open order reports to plan daily work activities, Plan inbound and outbound schedules to meet customer metrics, Manage staffing needs based on workload and schedule staff accordingly, Assign workers to specific duties based on workload and shipping schedules, Review and update operational procedures, Track productivity and KPIs, Work with Inventory Control to ensure highest level of inventory accuracy, Manage payroll of department, Advise employees on handling of items and equipment use, Trace history of items to determine reasons for discrepancies and recommend remedial actions, Ensure proper safety procedures are followed, Maintain harmony among workers and resolve grievances
Seniority
Mid-level, direct supervision of 20+ employees
