Senior Specialist, Booking Services - SWE (Spanish)
Core
Ensure smooth and reliable execution of Booking Services (BKS) for single carriers by adhering to standard processes and customer-specific requirements while meeting service level agreements.
Role type
Senior Specialist, Booking Services (SWE)
Builds
End-to-end shipment execution and operational compliance for logistics customers
Domain
Logistics and Supply Chain
Required skills
Lead Logistics knowledge, Change Management, stakeholder management, customer advocacy, MS Office proficiency
Preferred skills
Account management, commercial knowledge, international experience, mid-shift adaptability
Technologies
SCP platform, MS Office (Excel, Word, Outlook, PowerPoint)
Responsibilities
Meet SLAs and customer-specific KPIs; coordinate with internal and external stakeholders; act as key customer contact and advocate; develop understanding of customer businesses; share customer knowledge with internal teams.
Seniority
Mid-level Specialist