Software Development Engineer

San Jose (CA), USFull-time$138k–$275k2026-10-28 → 2026-11-10

Hybrid

Core

Develop and enhance AI/ML algorithms and solutions to protect millions of users from abuse and harm on the Zoom platform.

Role type

Senior Machine Learning Engineer (Trust and Safety)

Builds

Scalable AI/ML systems for user safety and abuse detection

Domain

Consumer communications / Trust and Safety / NLP

Deliverable

production ML models

Required skills

Python, Machine Learning, Deep Learning, NLP, PyTorch, TensorFlow, System Design, Code Review

Responsibilities

Design and optimize AI/ML algorithms for Trust and Safety challenges; Integrate research findings into scalable engineering solutions; Participate in code reviews and technical presentations; Identify opportunities to improve system performance and scalability; Apply emerging AI/ML knowledge to strengthen technical capabilities.

About Zoom

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.