CareerPlan

Lead Logistics CX & Operations Specialist Korean Speaker

China,Shandong,Qingdao,266000Full-time2026-09-22 → 2026-11-11

Core

Deliver ocean or supply chain service by coordinating customer requests, bookings, and documentation to ensure timely resolution and business outcomes.

Role type

Senior IC logistics customer service specialist

Builds

Customer service solutions for ocean and supply chain operations

Domain

Logistics / Shipping

Deliverable

client delivery

Required skills

SOP/IOP execution, accuracy, timeliness, stakeholder coordination, process improvement, customer inquiry management, Microsoft Office proficiency

Preferred skills

Shipping/logistics background, English fluency, Mandarin fluency, Korean fluency, Japanese fluency, proactive problem-solving, adaptability

Technologies

Microsoft Office (Excel, Word, PowerPoint)