LCL Operations agent
Core
Coordinate end-to-end LCL export and import shipments, managing booking execution, documentation, cargo movements, and financial execution to ensure operational excellence and customer satisfaction.
Role type
LCL Operations Agent
Builds
Global supply chain cargo movements for international customers
Domain
Logistics / Freight Forwarding / Shipping
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
LCL freight operations, international transportation processes, shipping documentation, analytical problem-solving, financial data management, stakeholder management
Preferred skills
CargoWise (CW1) familiarity, customs procedures knowledge, Incoterms expertise, financial controls experience
Technologies
CargoWise
Responsibilities
Manage end-to-end LCL export and import shipments; Coordinate booking execution, documentation, cargo movements, and customs activities; Monitor shipment progress and resolve operational exceptions; Validate operational costs and ensure accurate financial entries; Support customer onboarding and guide on operational processes; Identify opportunities to simplify processes and improve operational performance
Seniority
Individual Contributor, operational execution level