Assistant Manager - Operations
Core
Lead day-to-day warehouse operations including inbound, outbound, inventory, manpower management, customer service support, safety, and continuous improvement activities while ensuring SLA adherence, productivity, quality, and cost optimization.
Role type
Assistant Manager, Warehouse Operations
Builds
Warehouse operations for B2B, Retail, Consumer, or Finished Goods warehousing
Domain
Logistics / Supply Chain
Required skills
Warehouse Operations Management, Inventory Control & Reconciliation, People Management, Customer Handling, WMS/SAP Knowledge, MS Excel & Reporting, Problem Solving & RCA, Communication & Stakeholder Management, Lean & Continuous Improvement, Safety Compliance Management
Preferred skills
Supply Chain or Logistics degree, B2B/Retail/Consumer/Finished Goods warehousing experience
Technologies
WMS, SAP
Responsibilities
Supervise daily inbound, outbound, put-away, picking, packing, and dispatch activities; Maintain inventory accuracy through cycle counts and periodic stock verification; Lead warehouse supervisors and contract labour; Act as the first point of contact for operational escalations; Ensure compliance with HSE standards and warehouse SOPs; Identify process improvement opportunities and drive productivity enhancement initiatives
Seniority
Senior, hands-on IC
